MSW Seminar Series

It has been an exciting time here at Scarborough Rouge Hospital (SRH) over the past few months. Considering SRH’s commitment to clinical social work education, the department of mental health has been fortunate to have several wonderful Master of Social Work (MSW) students join our team for practicum placements.  These students, along with their field instructors have had and will continue to have a huge impact on our clients, colleagues and the Scarborough community at large.

Recently, a new initiative, entitled, ‘MSW Seminar Series’ has taken off!

What is the MSW Seminar Series?

Recognizing the importance of clinical education, MSW students from the mental health department are invited to gather for one hour each month to openly discuss practicum experiences.  Students are encouraged to discuss how theoretical classroom learning is applied in front line clinical work.  Student are asked to engage in self- reflective practices in order to identify areas of desired and continued development as this seminar series is a place for learning and development to take place.  Given that MSW students are our soon to become colleagues, Jawad B, MSW Educational Coordinator and Melissa D, Social Worker at AOP create an open, fun and warm environment which serves to empower students to  discuss new insights, improvement opportunities and to ask questions!

In the process of continued development and implementation, the MSW Seminar Series provides students the opportunity to increase their knowledge on quality-based social work standards.  Seminars provide pertinent knowledge about Evidence Based Practices and the importance of same in clinical practice, research and policy.  Given that on-going evaluation and feedback is something that us social workers value, student feedback is sought at the conclusions of each seminar.  This feedback is thoroughly taken into consideration as development and implementation of this program continues

-Melissa Donohue, Social Worker

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Patient Experience Week at Scarborough & Rouge Hospital

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This April 24 – 27th, 2017, Scarborough & Rouge Hospital will be having Patient Experience Week, an annual event that celebrates health care staff impacting the patient experience everyday. Patient Experience Week provides a focused time for our hospital to celebrate accomplishments, re-energize efforts, and honour those who make a difference in the patient experience. From nurses and physicians, to support staff and executive professionals, to patients, families, and communities served, we hope to bring everyone together.

 

Why Participate in Patient Experience Week?
By supporting Patient Experience Week, Scarborough and Rouge Hospital shows our employees that we appreciate their hard work and encourage their continued efforts on behalf of patients. This week is a great way to enhance patient and staff relations, increase hospital morale, and improve communication.

 

How will our hospital be celebrating?

Our three-site team is collaborating on a series of hospital-wide events that invite participation from all staff, volunteers, patients, and families. Our schedule of events for this year is as follows:

 

Patient Experience Week Kick-Off Ceremony | Monday April 24, 2017| 12:00-1:00p.m all sites

Every SRH site will host an opening ceremony to kick-off the start of Patient Experience Week. This ceremony will include celebratory remarks from a member of our senior management team, opportunities for all staff to sign a hospital-wide pledge towards providing a quality patient experience, and light refreshments. Members of the community and local media are invited to participate and celebrate in its hospital’s commitment towards continued efforts to improve health care on behalf of patients and families. The hospital-wide pledge to patient experience will be proudly displayed in our main entrance areas for all members to reflect, acknowledge, and celebrate.

 

“Honouring Our Patients” Day | Tuesday April 25, 2017 | 9:00-12:00 all sites

Our patients and families are a central part of our hospital community and help us continually improve our standard and quality of care. “Honouring Our Patients” Day is a way for our hospital to thank our patients and families for giving us the opportunity to deliver the best care possible. Staff and senior leadership will welcome and greet patients and families at main entrances of all three sites, personally thanking them with a token of appreciation, and expressing their commitment to a quality patient experience.

 

Celebrating Quality Care Rounds | Wednesday April 26, 2017

Over the years, every hospital unit and program has worked towards providing high quality care for patients and families. Celebrating Quality Care Rounds is a unique opportunity for program and unit level teams to showcase the great work they have been doing to senior leadership, celebrate their achievements, and re-energize efforts. Program areas and unit level teams choose what they would like to highlight, which may include, but are not limited to: increased compliance with infection control, excellent patient satisfaction survey results, implementation of new practices/policies to improve quality of care, and/or improved communication methods with patients and families.

 

Patient Family Advisor “Roadshow” | Thursday April 27, 2017

At SRH, Patient Family Advisors (PFAs) demonstrate our hospital commitment towards the highest level of Patient & Family Centred Care. PFAs are volunteers who are past SRH patients and/or family members of SRH patients. Collaborating closely with hospital staff on committees and projects, PFAs harness the power of their patient story and perspective to improve the way healthcare is delivered. On this day, PFAs join hospital staff in sharing the impact of their work on the quality of healthcare at SRH, thank staff for their efforts in patient and family centred care, and provide resources that enable program areas to recruit their own PFAs. This event celebrate both the positive impact that health care providers and PFAs have made and continue to make at this hospital.

 

Patient & Family Centred Care (PFCC) Huddles | Monday April 24 – Thursday April 27, 2017

Program and unit level huddles are a key way for staff to stay informed, review work, make plans, and move ahead quickly in a fast-past health care environment. During Patient Experience Week, the Office of Patient and Family Centred Care (PFCC) will provide teams with activity materials that can be used to facilitate thinking, collaboration, and discussion around providing a quality patient experience. Activity topics for huddles may include inviting teams to reflect on program area practices that align with key PFCC principles, review a patient story and its impact on quality of care, or brainstorm how to effectively partner with patients and families in discussing plan of care. The hope is that these PFCC huddles during Patient Experience Week will help build and reinforce a culture of thinking and practice focused on supporting a quality care experiences.

 

If you would like more information or are interested in participating in any of the events please contact us prior to Monday April 17, 2017.

 

Contacts:

Kristy M, MSW RSW

Manager, Patient and Family Centred Care (PFCC)

kmacdonell@rougevalley.ca

 

Ettsa P, MSW, RSW

PFCC Steering Committee Co-Lead

epapalazarou@tsh.to

Happy Social Work Week

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Every March communities and organizations across Canada recognize the contributions of social workers throughout the month. In Ontario, we honour the compassion and dedication of these caring professionals during the first week of March (March 6-12, 2017.)

This year’s Social Work Week theme is:

“Social Workers: Real Expertise. Real Life. Real Impact.”

Social Workers at the Scarborough and Rouge Hospital play a critical role in the many inter disciplinary teams providing services to our clients.

Social workers collaborate with clients, families, and coworkers to address challenges through a process of assessment, diagnosis, treatment and evaluation. The support of Social Workers enable clients and their families to make positive changes in their lives when they most need it.

Please take a moment this week to acknowledge your co-workers in this profession!

Jawad B. M.S.W., R.S.W. (JAMH)

3 in the Key (February 2017)

February was short and unfortunately our latest post of 3 in the Key is a day late but the show must go on!

For February’s edition of 3 in the Key we focus on yet another Social Worker from our Justice and Mental Health (JAMH) program, another Social Worker from our Adult Out-Patient clinic at 1225 Kennedy Rd. location, and an exceptional and experienced RPN on our in-patient unit 3B.

So what do Kerry Washington, 3 day weekends & a concert to Journey have in common?

Introducing 3 key staff members of the MH department….

Halimo H. (Social Worker for Justice and Mental Health/JAMH)

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What is your best childhood memory?

My best childhood memory is eating dinner as a family every night. This was really important to my parents, and with seven family members, dinner time was often a riot. With all my siblings grown up and all over Canada, those memories help us remain close.

Who would play you in the movie adaptation of your life?

Kerry Washington.

What do you feel most proud of?

I am most proud of the relationships I have with different people in my life. I think they are a testament to who I am, and they bring me a lot of joy.

If you could travel anywhere, where would you go and why?

My dream is to one day go to Ireland, find a vast field, and make my way to the middle of it and lay down. That’s the happy place I go to in my mind when I am stressed. Having lived my whole life in the city, there’s something very humbling and serene being surrounded by sky and land with no obstructions as far as the eye can see.

What are your top three favorite books and why?

  1. The alchemist-beautifully written, and encourages me to my value my dreams.
  2. Harry Potter series– because they’re awesome
  3. The complete collected poems of Maya Angelou– I love poetry, and Maya Angelou is an exceptional poet, author and woman.

If you were prime minister, what is the first thing you would do?

Free dental care for everybody! It’s so absurd that dental is not included in ohip.

What is your favorite part of your job?

My team 😀 . I work with amazing people, and that extends to all the staff at 2425.

How long have you worked at TSH?

I was a student with JAMH before becoming a staff member around May 2016. So in terms of working, my one year anniversary is approaching.

How would your friends describe you?

I posed this question to my friends, their response “open-minded”.

What does a perfect day look like to you?

Sunny, good sleep the night before, and no line at Starbucks. I’m very easily pleased.

What is a skill you’d like to learn and why?

I would love to learn how to sew. I tend to go shopping with an outfit already in mind and can never find what I pictured. Why not just make it myself.

Fill in the blank: If you really knew me, you’d know_____.

I never know the right words to songs but I sing them like I do.

What’s your favorite type of cuisine?

Anything with cheese in it.

Who did you first see live in concert?

Backstreet Boys

What’s the 1 thing you’ve waited in line the longest for?

Not by choice, but Service Ontario wait times are the worst.

If you could choose 1 amenity to add to the workplace, what would it be?

A little library

What other languages do you know?

Somali

Do you have any hobbies?

I play ball hockey poorly. I’m a little too into board games as well

Which of your 5 senses is the strongest? How about weakest?

Strongest: Smell

Weakest: Sight

What was the most incredible exotic place you’ve ever traveled to?

We lived in Syria when I was very young. As an adult, the most exotic (but not really) place I’ve travelled to would be Australia.

 

Melissa D. (Social Worker at Adult Out-Patient programs at 1225 Kennedy R.)

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What is your best childhood memory?

Swimming with the dolphins with my family. I love dolphins!

Who would play you in the movie adaptation of your life?

I really don’t know, but many people have drawn parallels between me and Emma Stone?

What do you feel most proud of?

That I get to wake up every day doing the job that I dreamed about since I was little. 

If you could travel anywhere, where would you go and why?

I would love to go to Africa to explore the culture and the jungle!

What are your top three favorite books and why?

“Love You Forever”- Robert Munsch

My Mom used to read this to me when I was little. It has a lot of sentimental value to me. 

“Next” –Michael Crichton

I read this during a period of time when I was really interested in genetic counselling.  It was riveting.

  “Camp X”- Eric Walters

I really enjoyed this book when I was in elementary school as I related the content to my Great Grandfather who would always tell more stories about World War II.  I got the meet the Author, which was really cool.

If you were prime minister, what is the first thing you would do?

Make weekends 3 days instead of 2. I firmly believe that this would increase quality of life and life satisfaction immensely. 

What is your favorite part of your job?

I love listening to people’s stories; I feel privileged that I get to help client’s be successful in achieving their own goals.

How long have you worked at TSH?

Since August 2016; 7 months

How would your friends describe you?

Always laughing and giggling; the “Mom” of the group; also has a dirty sense of humor 😀

What does a perfect day look like to you?

Not waking up to an alarm clock, homemade brunch, maybe a nice walk outside with my dog, a good book and quality time with my loved ones

What is a skill you’d like to learn and why?

I’d like to learn to play the piano.

Fill in the blank: If you really knew me, you’d know_____.

I’m very shy!

What’s your favorite type of cuisine?

Mexican….mmmm tacos!

Who did you first see live in concert?

Hedley

What’s the 1 thing you’ve waited in line the longest for?

Tickets to see Jimmy Fallon live in New York City

If you could choose 1 amenity to add to the workplace, what would it be?

A chef who could make lunches for the staff, because food made by someone else always tastes better!

What other languages do you know?

Sadly none, but I would love to learn Spanish

Do you have any hobbies?

I’m a sucker for dance; I teach fitness classes and I love to dabble in the odd tap or hip hop class. I also love to swim! 

Which of your 5 senses is the strongest? How about weakest?

Strongest- eyes

Weakest- I don’t know. I’d like to believe they are all pretty strong.

What was the most incredible exotic place you’ve ever traveled to?

Grand Cayman. I hope to expand this repertoire soon!

 

Jessica B. (RPN on In-Patient Psychiatry 3B)

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What is your best childhood memory?

Going with my bestfriend to their farm for a month in summer, stealing her grandparents mangos.

Who would play you in the movie adaptation of your life?

Regine Velasquez-Alcasid of the Philippines

What do you feel most proud of?

Being a nurse

If you could travel anywhere, where would you go and why?

In Madrid to watch bullfighting

What are your top three favorite books and why?

All Dale Carnegie’s books. So informative.

If you were prime minister, what is the first thing you would do?

Cut taxes and government spending.

What is your favorite part of your job?

Giving psychoeducation, counseling and health teachings to patients

How long have you worked at TSH?

6 years

How would your friends describe you?

Funny, bubbly, friendly and approachable

What does a perfect day look like to you?

Everybody’s happy and smiling

What is a skill you’d like to learn and why?

Sign language. To make friends with deaf-mute

Fill in the blank: If you really knew me, you’d know_____.

I am a Virgo. Down to earth. 

What’s your favorite type of cuisine?

Solid Filipino or Chinese

Who did you first see live in concert?

Journey

What’s the 1 thing you’ve waited in line the longest for?

Hahaha waiting for my Hello Kitty at McDonald’s in Hong Kong (1994)

If you could choose 1 amenity to add to the workplace, what would it be?

Swimming pool

What other languages do you know?

Basic Spanish, Cantonese, Italian and German

Do you have any hobbies?

Oh yes! Karaoke, dancing, biking, coin collecting, sewing, drawing, arts and crafts

Which of your 5 senses is the strongest? How about weakest?

Touch is my strongest and sight is my weakest.

(Haha you’ll see me napping on my breaktime because my eyes get tired so easily; and likes day shifts.)

What was the most incredible exotic place you’ve ever traveled to?

Hong Kong, China

 

Thank you Halimo, Melissa, & Jessica for contributing to Mental Notes!

-Mental Notes

TSH MH Social Workers Present 3 Innovative Approaches at OASW Conference

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MH SW: Jawad B. (JAMH); Halimo H.(JAMH); Janany J.(MHOP); Nadia Y. (MHOP)

On Friday November 11th and Saturday November 12th the Ontario Association of Social Workers held their 2016 provincial conference. The theme of the conference was “Social Work for the 22nd Century: Accelerators & Innovators.” A call was put out for organizations and individuals to showcase innovative approaches being utilized by social workers in various settings. The Scarborough Hospital was well represented with three poster presentations offered by Jawad B. and Halimo H., Janany J., and Nadia Y. There were a total of 35 presentations and no other organization was represented by multiple presenters.

oaswpic2The opening keynote session was conducted by Emmanuel Bochud, his topic was “From Circus Lesson to Life Lesson: Circus, Arts and Creativity – Accelerators for Social Development.”  It was an inspiring talk on Cirque du Monde, the social advocacy wing of Cirque du Soleil. Emmanuel explained how Cirque du Monde has existed for decades and partners circus performers with social workers to create sustainable community programs all over the world. There have been over 100 successful projects since its inception.

 

oaswpic3There was also a moving special presentation by Dr. Cindy Blackstock, Daniel Poulin & Sarah Pentney entitled, “It Takes a Community to Raise a Children’s Human Rights Case: The Story of the Canadian Human Rights Tribunal on First Nations Child Welfare.” They discussed the significant rulings by the Canadian Human Rights Tribunal which has ordered the Canadian government to fulfill its legal and moral obligations to fund basic health care needs for First Nations children. The discussion offered a brief yet comprehensive understanding of the plight of First nation’s youth from the residential school system up until today. Here is a link and description of a short, yet powerful talk in which Dr. Blackstock shares, “The 7 Ways to Make a Difference”, which include community based social movements for positive change in areas such as child welfare, healthcare and education for First Nations children, youth and families. They also provide practical opportunities for individuals and organizations to help ensure First Nations children and youth have culturally-based opportunities for success.

And here are the 3 presentations by our colleagues from the Mental Health Department…

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Halimo H.

Meet Me Where I’m At: Providing Services for Hard to Reach Populations:

Jawad B. and Halimo H. presented on the many innovative practices of the Justice & Mental Health (JAMH) team and their ability to quickly adapt and adjust to the needs of their clients and the environment.

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Nadia Y.

Relaxation During Cancer Treatment: Decreasing Distress in Oncology Patients in the Treatment Room:

Nadia Y. shared information on the cutting edge 5-step model of the iMindful program, which offers oncology patients the opportunity to experience mindfulness meditation in the treatment room. A lack of mental health services for oncology patients led to the implementation of this tool to decrease distress and improve access to self-help interventions.

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Janany J.

iCBT vs. CBT: Internet assisted Cognitive Behavioural Therapy for Adults Compared to Traditional CBT in a Canadian Hospital:

Janany J. presented information on the innovative Internet-assisted CBT program, which had great interest from attendees. The Scarborough Hospital, in partnership with Queen’s University, has developed this program in order to help improve access to care.

-Jawad B. (Social Worker for Justice and Mental Health Program)